Ever been taught by someone who made you feel like you were supposed to know everything already? This video unpacks the Curse of Knowledge—a cognitive bias where experts forget what it’s like to be new. Kevin explores how this bias interferes with learning and communication, especially in instructional design, training, and everyday teaching.

With help from ChatGPT, the conversation covers:

• What the Curse of Knowledge is

• How it shows up in real-world training and expert communication

• Why acronyms, skipped steps, and assumptions get in the way

• How to create safe spaces for asking “obvious” questions

• Tips for learners and subject matter experts alike

This video is for anyone who teaches, explains, trains, or shares information with others—especially if you’ve ever felt the frustration of not knowing what you don’t know.